Select your shipping options carefully.
If you chose "Local Doorstep Delivery" or "Local Pickup" and you do not live in Hyde Park, NY or are unable to PICK UP IN HYDE PARK, NY, you will be billed (via email) for USPS First Class Shipping fees and your order will be held until payment is received. Thank you.
STANDARD SHIPPING RATES:
- Rates calculated based on weight and dimensions, you can choose between USPS Priority Mail or First Class (if the package meets weight restriction)
FREE USPS PRIORITY MAIL:
On all orders of $50 plus (calculated by merchandise total, excludes shipping and sales tax) applied automatically, no coupon codes needed.
NEW!!!! FREE LOCAL PICK UP
- Orders are generally filled within 24 hours of placement on business days.*
- You will be notified via email when your order is ready for pickup.
PICK UP INSTRUCTIONS:
After you receive your confirmation email, pick up your order at
53 Forest Drive, Hyde Park, NY 12538
- Pull into the driveway (DO NOT park on the road)
- At the Y in the driveway, behind the decorative screen door with the house numbers on it, you will find a bin labeled "Three Sisters Herbals Customer Pickup"
- Turn around in our driveway. DO NOT turn around in the road.**
* Orders will not be filled on weekends or national holidays.
** Three Sisters Herbals and the residents of 53 and 55 Forest Drive are not responsible for injury, accidents or damaged caused to you or your vehicle during free local pickup. You are coming to our home, please treat it with respect.
DOORSTEP DELIVERY SERVICE, HYDE PARK AND STAATSBURG ONLY:
For Hyde Park and Staatsburg, NY resident only. Your order will be delivered to your front porch. Please add a note in the comments section of your order if you would like order to be placed someplace other then the front porch.*
* Free delivery available only in Hyde Park and Staatsburg, NY.
If this shipping option is used and you DO NOT live in Hyde Park or Staatsburg, NY you will be contacted, and your order will be held for delivery after appropriate shipping charges have been paid.
SHIPPING RULES AND GENERAL POLICIES:
If we experience higher order volume, there may be delays in shipment.
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
We are not responsible for incorrect addresses.
Once your order has shipped, it can not be cancelled.
Threesistersherbals.com is only able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place separate orders for each unique address. Or contact us directly to make arrangements via phone: 845-475-5631
ALASKA, HAWAII, U.S. TERRITORIES:
USPS Priority Mail must be selected and a physical address must be provided. P.O. Boxes not accepted
P.O. BOXES AND APO/FPO ADDRESSES:
Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service Priority (USPS) shipping method.
Three Sisters Herbals LLC products are intended for end use in the United States. Products sold for end use in the U.S. are not labeled for international distribution.
Three Sisters Herbals strictly prohibits the shipping of our product to any location outside the United States.
Three Sisters Herbals LLC reserves the right to cancel or modify any order.
ORDER CONFIRMATION EMAIL:
When your order is received, we will send you an email confirming your order and an additional email when your orders ship.
TRACKING YOUR SHIPMENT:
Three Sisters Herbals LLC purchases delivery confirmation on all Priority Mail shipments and is not liable for any lost shipments when USPS is selected as the shipping method. The consumer is responsible for claiming all misplaced, lost or undelivered shipments directly with USPS.
We are not responsible for any lost or stolen packages when the tracking states it was delivered.
If your shipment arrives damaged: Take photographs, and write "refused due to damage package" and return the damaged package to the original shipper (USPS), and notify us immediately so we can take proper action on your behalf.
Three Sisters Herbals LLC
53 Forest Drive
Hyde Park, NY 12538