Real Products for a Healthier Life

100% Guarantee & Returns

 

We hope you are satisfied with every Three Sisters Herbals LLC purchase you make.
We believe strongly in our products and their quality. We strive to use only the finest All-Natural, Certified Organic or Ethically Wildharvested ingredients. If you are not pleased with your purchase, you may seek a return or a replacement. See below for details.

We offer you a 100% Guarantee Policy on all purchases

RETURNS AT A RETAIL STORE:
If you purchased the product from a retail store, please contact the store directly for their return policy. We recommend returning the product to the store if possible in order to avoid return shipping fees. However, if the store cannot accept your return, you may return the product directly to Threesistersherbals.com via the return process below.

RETURNS TO THREESISTERSHERBALS.COM:
If you purchased the product from Threesistersherbals.com or from a retail store:

  • You may return it by mail for a full refund within 30 days of the date of purchase if you include your original receipt. If you purchased a product as part of a gift or kit, the entire gift or kit must be returned within 30 days of the date of purchase to receive a refund.

Three Sisters Herbals LLC does not issue refunds, credits, or exchanges for Threesistersherbals.com  Featured Specials, clearance, Outlet items, discontinued items, or items purchased through unauthorized resellers or online auctions. Prepackaged gifts and kits are assembled individually and may vary slightly. Three Sisters Herbals LLC reserves the right to substitute a product of equal value and nature if the original product becomes unavailable. Three Sisters Herbals LLC reserves the right to refuse returns for an unreasonable quantity of items or items that may not have been purchased within the last year.

All Returns should be addressed to:
Three Sisters Herbals LLC
53 Forest Drive
Hyde Park, NY 12538

For your protection and to ensure prompt delivery, we recommend that you send your return via FedEx, UPS or insured Parcel Post. We're sorry, return shipping fees are not reimbursable.

Please include the following information with your return: indicate whether you want a refund (only if original receipt is included and the product was purchased within the last 30 days) or replacement, the reason for the return, a description of the item you are returning, and its price.

Your return will be processed promptly upon its arrival and all exchanges will be shipped via standard USPS Priority Mail. Processing and transit time for exchange packages is usually 7-10 business days from the time your exchange request is received at our location. Business days are Monday-Friday, excluding federal holidays within the United States.

DAMAGED ITEMS OR OUR ERROR:
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the box to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 1-845-475-5631 or send an email to info@threesistersherbals.com. Our phone number and email is available Monday - Friday 8:30 AM - 5:00 PM EST.

Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

If you're returning the product because we made an error, please call 1-845-475-5631 or send an email to info@threesistersherbals.com. Our phone number and email is available Monday - Friday 8:30 AM - 5:00 PM EST. We will cover the cost of return shipping.

Three Sisters Herbals LLC
53 Forest Drive
Hyde Park, NY 12538
1-845-475-5631